Privacy Policy

NewResumeAI ("we," "our," or "us") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered career development platform.

By using NewResumeAI, you agree to the collection and use of information in accordance with this policy. We encourage you to read this policy carefully to understand our practices regarding your personal data.

Personal Information

• Name and email address (for account creation and communication)
• Profile information (target role, experience level, industry, location)
• Resume content and career history
• Interview responses and practice session data
• Skill assessment results and learning progress
• Payment information (processed securely by Stripe)

Usage Information

• How you interact with our platform and features
• Time spent on different sections and activities
• Device information (browser type, operating system)
• IP address and general location data
• Cookies and similar tracking technologies

Primary Uses

• Provide personalized career guidance and recommendations
• Generate AI-powered resume feedback and optimization suggestions
• Conduct interview practice sessions with tailored questions
• Assess your skills and provide improvement recommendations
• Match you with relevant job opportunities
• Process payments and manage your subscription
• Send important updates and feature announcements
• Improve our platform based on usage patterns and feedback

We do not sell, trade, or otherwise transfer your personal information to third parties, except in the following circumstances:

Service Providers

• AI Partners: Anonymized career content for analysis and feedback
• Payment Processing: Stripe for secure payment handling
• Email Services: For transactional and service-related communications
• Analytics: Aggregated, non-personal usage data for platform improvement

Legal Requirements

We may disclose your information if required to do so by law or in response to valid requests by public authorities (e.g., a court or government agency).

We implement industry-standard security measures to protect your personal information:

• End-to-end encryption for data transmission
• Secure data storage with regular backups
• Access controls and authentication protocols
• Regular security audits and updates
• PII removal before AI processing
• SOC 2 compliant infrastructure partners

You have the following rights regarding your personal information:

• Access: Request a copy of the personal data we hold about you
• Correction: Update or correct inaccurate personal information
• Deletion: Request deletion of your personal information
• Portability: Export your data in a machine-readable format
• Opt-out: Unsubscribe from marketing communications
• Account Control: Update your profile and privacy settings

To exercise these rights, please contact us at support@newresume.ai

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our platform:

• Essential Cookies: Required for platform functionality and security
• Performance Cookies: Help us understand how you use our platform
• Preference Cookies: Remember your settings and customizations

You can control cookie preferences through your browser settings, though this may affect platform functionality.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. We encourage you to review this Privacy Policy periodically for any changes.